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Director of Engineering

Pebble Beach Company
Stunningly situated on Californias Monterey Peninsula, Pebble Beach Resorts is renowned the world over as a legendary place. For almost a century, we have offered our rich tradition of unparalleled accommodations, warm hospitality, expert service and spectacular recreation. Come enjoy a truly incredible experience, all in one spectacular corner of the world.
Job Summary:
The Director of Engineering is responsible for overseeing Engineering for The Lodge, Casa Palmero, The Beach & Tennis Club and The Spa. You will be accountable for maintaining the buildings and grounds to the highest standard with particular attention towards safety, security and asset protection. This position will manage budgets, capital expenditure, preventative maintenance, special events and energy conservation while also assigning, tracking and following up on the status of work assigned to staff and contractors. You will help to increase guest and employee satisfaction through effective communication and training.
Essential Duties and Responsibilities:
Support Management of Property Operations:
Manage all equipment, refrigeration, HVAC, plumbing, water treatment, electrical and life safety systems
Work with GM to manage Capital budget for Engineering
Supervise the day-to-day operations of Engineering
Supervise and follow-up daily task assignments via HotSOS
Monitor timeliness & quality of completion of repair work orders, look for trends in issues, room types and buildings
Source and arrange for subcontracted services as needed
Manage relationships with subcontractors to maintain company assets and minimize guest impact
Select and purchase necessary equipment and supplies, develop par program for highly used items
Plan, schedule and execute preventative maintenance pro
Establish and maintain open, collaborative relationship with employees
Ensure that daily on-going communication occurs with employees to create awareness of business objectives, communicate expectations and maintain standards
Manage budget, monthly P&L reconciliation, control and reduce costs where applicable
All other duties as required
Maintain Property Standards
Inspect and evaluate the physical condition of facilities in order to determine the type of work required
Maintain accurate logs and records as required
Operate generators and emergency systems as necessary, oversee monthly checks
Provide emergency response services 24/7
Repair equipment (all areas including pool and spa, kitchen equipment, refrigeration) as necessary
Ensure all employees have the proper supplies, equipment and uniforms
Ensure Exceptional Customer Service:
Empower employees to provide excellent customer service
Emphasize guest satisfaction during all department meetings and focus on continuous improvement
Develop and enforce standards related to maintenance and repairs, and guest interaction
Conduct Human Resources Activities:
Help train employees in safety procedures
Support a departmental orientation program for employees to receive the appropriate new hire training to successfully perform their job
Communicate performance expectations in accordance with job descriptions for each position
Ensure disciplinary procedures and documentation are completed following Company guidelines
Interview and hiring of employee team members with appropriate skills
Participate in the employee performance appraisal process, providing feedback as needed
Use all available on-the-job training tools for employees
Solicit employee feedback
Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met
Absolutely Required Skills:
High school diploma or GED; minimum 5 years experience in the engineering and maintenance of resort facilities or related professional area; technical training in HVAC-R/electrical/plumbing
5 years resort engineering management experience
Valid California drivers license; 500 Boiler License; State of California Certification; Universal Technician EPA approved certificate; Pool Operators Certification
Knowledge of computerized energy management systems
Experience working with buildings 50+ years old
Proficient in use of PC; knowledge of hotel maintenance software
Desired Skills:
Experience with special event set-up, execution and break-down

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