Pebble Beach
Company Background:
For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts.
This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share.
Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach.
The company also operates five renowned golf courses:
Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center.
It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.
Job
Summary:
The VIP Services Coordinator is responsible for handling all requests that are identified as important and require special attention; including, but not limited to, Executive Committee Members, Lone Cypress, and unsatisfied guests.
The VIP Services Coordinator is responsible for the handling of all internal events run by the Tournament Office and Executive Offices.
This role will also be responsible for assisting to the Golf Group Sales Coordinator and Spa Sales Coordinator positions.
Essential Duties &
Responsibilities:
Responsible for VIP reservations as identified by Executive Committee Members and Lone Cypress.
Responsible for VIP reservations as identified by National Sales Managers and Marketing Managers.
Accountable for tracking reservations made through VIP Services and ensuring reservations are properly booked and set up for arrival.
Open communication with Reservations, Sales and Golf Managers.
Open communication with Operations departments to ensure VIP Services runs efficiently and all guest benefits are applied properly.
Keep and maintain records of all approvals for guest benefits.
Responsible for maintaining all room blocks, golf blocks, and event schedules for all internal events as scheduled by the Tournament Office for a 5 year period.
Responsible for maintaining all room blocks, golf blocks, and event schedules for all internal events as scheduled by the Executive Office for a 5 year period.
Handling of contracts of all internal events as scheduled by the Tournament and Executive OfficesResponsible for Employee Value Season reservations and ensure reservations are properly booked and set up for arrival.
Assist Golf Group Sales Coordinator and Spa Sales Coordinator as assigned/needed.
Ability to assist with Group Rooms and Golf Coordinators as assigned/needed.
Ability to assist with other tasks that may be assigned by the Group Reservations Manager or Director of Reservations.
Comply with Pebble Beach Company Service Standards as well as Safety, Health and Communication policies and procedures.
Additional Responsibilities include:
Assist and support the Golf Group Sales Coordinator and Spa Sales Coordinator in times of absence.
Configure and Maintain Golf Reservations System as dictated by the sunrise and sunset calendar.
Set course non-guaranteed and twilight starting times at each of the four courses.
Coordinate all Shotguns with Sales and Golf Division to allow for displaced revenue and proper daily messages.
Coordinate all non-resort Golf Group requests with the Group Reservations Manager.
Identify occupancy holes and assist in soliciting Non-Resort Golf Groups.
Coordinate the scheduling and rates of special non-resort golf groups such as:
The Stillwater Cove Golfing Society Tournaments and twilight play, Bagpipers Tournaments, Company Club Tournaments and Nike Jr.
Golf.
Work closely with Resort Group/Golf Manager on availability & tentative golf groups (past decision dates), NCGA Tournaments, US Open, etc.
Introduce The Spa and educate group clients about The Spa as a leisure activity option.
Solicit and close spa contracts in order to achieve a group capture rate and revenue goals set by the company.
Work closely with meeting planners to adjust pre-blocked spa treatments and communicate set reservation deadlines.
Input group spa reservations for each sales group attendee in SpaSoft.
Generate monthly report for spa revenue/tracking.
Book non-resort Spa groups, by generating an agreement, booking treatments and creating bookings in Delphi.
Absolutely Required Skills:
Must be service oriented, a self-starter, accurate and able to work with attention to detail.
Excellent telephone skills required.
Ability to operate typical office equipment necessary.
Desired Skills:
Must be able to enter data and knowledge of hotel reservations systems helpful.
Minimum 2-3 years hotel or resort experience preferred.
Why work for Pebble Beach Company:
Competitive Pay:
$23.
00 - 24.
00/hour.
Enjoy world-class health and wellness benefits.
For Full Time employees, comprehensive medical, dental, vision, and life insurance is available.
In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
Prepare for your future.
You will be eligible to participate in our 401(K) retirement program.
Pebble Beach Company will match $.
75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation.
In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
We encourage YOU to be our guest.
You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa.
In addition, Hotel discounts are also available during select seasons.
Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
Grow your career with Pebble Beach.
We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
Lunch is on us.
Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
About the Company:
Pebble Beach.
Estimated Salary: $20 to $28 per hour based on qualifications.
For over a century, friends and family, celebrities and athletes, world travelers and locals alike, have flocked to Pebble Beach Resorts.
This stunning slice of California's Monterey Peninsula is a wondrous place that we are proud to share.
Pebble Beach Company, located in Pebble Beach, California, owns and operates the world-famous Pebble Beach Resorts, including The Lodge at Pebble Beach, The Inn at Spanish Bay and Casa Palmero at Pebble Beach.
The company also operates five renowned golf courses:
Pebble Beach Golf Links, Spyglass Hill Golf Course, The Links at Spanish Bay, Del Monte Golf Course and The Hay.
Its other famed properties include scenic 17-Mile Drive, The Spa at Pebble Beach, Pebble Beach Golf Academy & Practice Facility and Pebble Beach Equestrian Center.
It annually hosts premier events such as the Pebble Beach Concours d'Elegance, AT&T Pebble Beach Pro-Am, TaylorMade Pebble Beach Invitational, Pebble Beach Food & Wine and PURE Insurance Championship Impacting First Tee.
Job
Summary:
The VIP Services Coordinator is responsible for handling all requests that are identified as important and require special attention; including, but not limited to, Executive Committee Members, Lone Cypress, and unsatisfied guests.
The VIP Services Coordinator is responsible for the handling of all internal events run by the Tournament Office and Executive Offices.
This role will also be responsible for assisting to the Golf Group Sales Coordinator and Spa Sales Coordinator positions.
Essential Duties &
Responsibilities:
Responsible for VIP reservations as identified by Executive Committee Members and Lone Cypress.
Responsible for VIP reservations as identified by National Sales Managers and Marketing Managers.
Accountable for tracking reservations made through VIP Services and ensuring reservations are properly booked and set up for arrival.
Open communication with Reservations, Sales and Golf Managers.
Open communication with Operations departments to ensure VIP Services runs efficiently and all guest benefits are applied properly.
Keep and maintain records of all approvals for guest benefits.
Responsible for maintaining all room blocks, golf blocks, and event schedules for all internal events as scheduled by the Tournament Office for a 5 year period.
Responsible for maintaining all room blocks, golf blocks, and event schedules for all internal events as scheduled by the Executive Office for a 5 year period.
Handling of contracts of all internal events as scheduled by the Tournament and Executive OfficesResponsible for Employee Value Season reservations and ensure reservations are properly booked and set up for arrival.
Assist Golf Group Sales Coordinator and Spa Sales Coordinator as assigned/needed.
Ability to assist with Group Rooms and Golf Coordinators as assigned/needed.
Ability to assist with other tasks that may be assigned by the Group Reservations Manager or Director of Reservations.
Comply with Pebble Beach Company Service Standards as well as Safety, Health and Communication policies and procedures.
Additional Responsibilities include:
Assist and support the Golf Group Sales Coordinator and Spa Sales Coordinator in times of absence.
Configure and Maintain Golf Reservations System as dictated by the sunrise and sunset calendar.
Set course non-guaranteed and twilight starting times at each of the four courses.
Coordinate all Shotguns with Sales and Golf Division to allow for displaced revenue and proper daily messages.
Coordinate all non-resort Golf Group requests with the Group Reservations Manager.
Identify occupancy holes and assist in soliciting Non-Resort Golf Groups.
Coordinate the scheduling and rates of special non-resort golf groups such as:
The Stillwater Cove Golfing Society Tournaments and twilight play, Bagpipers Tournaments, Company Club Tournaments and Nike Jr.
Golf.
Work closely with Resort Group/Golf Manager on availability & tentative golf groups (past decision dates), NCGA Tournaments, US Open, etc.
Introduce The Spa and educate group clients about The Spa as a leisure activity option.
Solicit and close spa contracts in order to achieve a group capture rate and revenue goals set by the company.
Work closely with meeting planners to adjust pre-blocked spa treatments and communicate set reservation deadlines.
Input group spa reservations for each sales group attendee in SpaSoft.
Generate monthly report for spa revenue/tracking.
Book non-resort Spa groups, by generating an agreement, booking treatments and creating bookings in Delphi.
Absolutely Required Skills:
Must be service oriented, a self-starter, accurate and able to work with attention to detail.
Excellent telephone skills required.
Ability to operate typical office equipment necessary.
Desired Skills:
Must be able to enter data and knowledge of hotel reservations systems helpful.
Minimum 2-3 years hotel or resort experience preferred.
Why work for Pebble Beach Company:
Competitive Pay:
$23.
00 - 24.
00/hour.
Enjoy world-class health and wellness benefits.
For Full Time employees, comprehensive medical, dental, vision, and life insurance is available.
In addition, our Health & Wellness Center provides employees with unlimited access to a physician and medical team to tend to you and your family's health needs free of cost.
Prepare for your future.
You will be eligible to participate in our 401(K) retirement program.
Pebble Beach Company will match $.
75 for every $1 you contribute to your 401(k), up to 6% of eligible compensation.
In addition, the company will contribute an amount to your 401K each quarter based on your hours worked, along with a discretionary contribution at the end of each fiscal year.
We encourage YOU to be our guest.
You will receive discounts at all Pebble Beach restaurants, retail shops, and our Forbes Five Star Spa.
In addition, Hotel discounts are also available during select seasons.
Play our world-famous golf courses! Enjoy our Employee Golf Privileges including Employee Tee Times, Tournaments, and Company Club.
Grow your career with Pebble Beach.
We provide opportunities for ongoing learning and development, as well as promotions and transfers to advance your career.
Lunch is on us.
Enjoy a complimentary meal during your shift in our Employee Dining Room.
We are proud to be an EEO/AA employer M/F/D/V.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
About the Company:
Pebble Beach.
Estimated Salary: $20 to $28 per hour based on qualifications.
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